Atlantic Travel Centre

Floor Supervisors

Responsibilities

• Training
• Customer Service
• Staff
• Cash
• Inventory
• Facilities & Equipment

Training

• Personal Exemptions, Import Rules and Regulations
• Customer Service
• Telephone Service
• First Aid
• Security
• Loss Prevention
• Mapping
• Faxing
• Photocopying
• Go Food
• Making Coffee
• Point of Sale
• Duty Free Dollars
• Product Knowledge
• Sales and Inventory Management
• Communications and Supervision

Customers Service

• Greeting and Salutations
• Communications
• Information Sharing
• Answering the Telephone
• Transaction Processing
• Point of Sale
• Duty Free Dollars
• Mapping
• Faxing
• Photocopying
• Go Food
• Making Coffee
• Lay-aways
• Addressing Customer complaints and finding resolutions
• Satisfaction
• Safety and Security
• Reporting

Cash Management

• Counting & balancing floats
• Deposits & drawers
• Handling cash
• Delivering cash and change requirements to the floor
• Refunds and exchanges
• Counting verifications
• Float assigning and returning
• Safe and petty cash counting and balancing
• Completing and delivering daily deposits
• Safe management and security
• Reporting

Inventory Management

• Printing, assigning, follow-up and completing the counting and balancing of inventory to audits
• Receipts and product
• Product cleaning, pricing, stocking, merchandising and facing
• Assisting staff and recording of the work completed on shift
• Running and posting sales and Inventory as instructed and reporting

Facilities and Equipment Management

• Assigning and Completing dusting, sweeping, mopping, wiping, washing, vacuuming, garbage dumping, plunging, stocking, arranging, organizing, collecting and Pick-up
• Attempt repairs and maintenance where appropriate and the recording and communication of any maintenance and repair requirements.
• Arming and disarming building as appropriate and communications all alarm and security issues as directed and reporting

Apply Online

Online Application